Privacy Policy / Terms of Use

Privacy Policy
This Privacy Policy governs the manner in which The Sound & Vision Group Pty Ltd (referred to as The Sound & Vision Group/us/we/our) collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://www.soundvisiongroup.com.au website (“Website”). This privacy policy applies to the Website and all products and services offered by The Sound & Vision Group .

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Website, register on the Website, subscribe to a newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Website. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Website related activities.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Website, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies
Our Website may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Website may not function properly. We may use cookies to create lists pertaining to the particular pages a visitor has browsed on the Website in order to serve remarketing display banners and other advertising on third-party websites. Third-party vendors, including Google, use cookies to serve ads based on a user’s past visits to the Website. The Sound & Vision Group  uses Remarketing with Google Analytics and may deliver ad content specifically targeted to the interests you expressed during previous visits. The Sound & Vision Group  will not facilitate the merging of personally-identifiable information with non-personally identifiable information collected through any Google advertising product or feature unless you have robust notice of, and the user’s prior affirmative (i.e., opt-in) consent to, that merger. Website visitors can opt out of interest-based advertising by visiting the Network Advertising Initiative opt out page.

How we use collected information
The Sound & Vision Group  may collect and use Users personal information for the following purposes:

  • To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalise user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Website.
  • To improve our Website
We may use feedback you provide to improve our products and services.
  • To run a promotion, contest, survey or other Website feature
To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Website.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Website.

Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Website or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites
Users may find advertising or other content on our Website that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Website, is subject to that website’s own terms and policies.

Changes to this privacy policy
We reserve the right to update this privacy policy in whole or in part from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Amendments will be effective immediately upon posting of the amended Privacy Policy on the this Website.

Your acceptance of these terms
By using this Website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Website. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at:

http://www.soundvisiongroup.com.au
The Sound & Vision Group Pty Ltd,
590 City Road, South Melbourne, Victoria, Australia, 3205
+61 403 306 805
askus@soundvisiongroup.com.au

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE WEBSITE. BY ENTERING THIS WEBSITE YOU ACKNOWLEDGE AND AGREE TO ALL THE TERMS SET OUT BELOW. IF YOU DO NOT AGREE TO THESE TERMS OF USE, DO NOT USE THIS WEBSITE

Licence
The Sound & Vision Group Pty Ltd (referred to as The Sound & Vision Group/us/we/our) grants you (the user) a non-exclusive licence to use this website upon the following terms and conditions.

We reserve the right to terminate this licence at any time without notice.

Materials in Site
This website contains material which is owned by or licensed by us. This material includes but is not limited to, the design, layout, look, appearance and graphics. It is protected by intellectual property laws, including but not limited to copyright.

All other trademarks not owned by us that appear on this Web Site are the property of their respective owners, who may or may not be affiliated with or connected to us.

You may view, use, download and store the material on this website for personal use and research only. Commercial use of the material on this website is not permitted. The redistribution, republication, or otherwise making available of the material on this website to third parties without our prior written consent is prohibited.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Accuracy of Information
The information in this website is given in good faith. It is subject to change without notice. We are not responsible for any inaccuracies and (except as set out under the heading “Liability”) make no representation and give no warranty as to its accuracy.

Nothing on this website is intended to be nor should be construed as an offer to enter into a contractual relationship.

Linking
This website contains links to other websites. We accept no responsibility or liability for the content of other websites which are not under our strict control. Any link is not intended to be, nor should be construed as, an endorsement of any kind by us of that other website. Any arrangements made between you and any third party named or referred to on this website are entirely at your sole risk and responsibility.

You may not create a link to this website from another website or document without our prior written consent.

Liability
We do not guarantee that use of this website will be compatible with all hardware and software which may be used by visitors to the site.

Except as set out in the clause below, we will be under no liability to you whatsoever whether in contract, tort (including negligence) breach of statutory duty, restitution or otherwise for any injury, death, damage or direct, indirect or consequential loss (all three of which terms include without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and like loss) howsoever caused arising out of any information or other materials contained in this website, including, without limitation, as a result of any computer virus or any errors in the content of this website or any communication from us regarding the same.

These terms and conditions do not exclude our liability for any matter which it would be illegal for us to exclude or to attempt to exclude our liability.

Privacy
Our Privacy Policy on this website forms part of these terms and conditions.

Complete Agreement
These terms and conditions (including the Privacy Policy statement) contain all the terms which you have agreed with us in relation to the use of the website.

Jurisdiction and Acceptance of these Terms and Conditions
This website is controlled and operated by us from our offices in Australia. The information, existence, construction, performance, validity in all aspects whatsoever of these terms and conditions or of any terms of these terms and conditions or any dispute in relation to the material contained in this website shall be governed by Australian Law. The Australian courts shall have exclusive jurisdiction to settle any disputes which may arise out of or in connection with these terms and conditions of use of the website.

Your continued use of this website indicates your acceptance of these terms and conditions.

We reserve the right to change these terms from time to time. Any such changes shall not affect any contract subsisting between us at the time of such change. Please check them before you make any new purchase. We advise you, our valued customer, to print and keep safe a copy of these terms and conditions for your reference.